Terms of service

ACCEPTANCE of TERMS and CONDITIONS

To ensure a safe environment for all users, we have established these Terms and Conditions. In this way, you will know what you can expect from us, and what we can expect from you. By accessing any areas of wdmate.com and other related websites, you agree to be legally bound and to abide by the terms set forth below.

 

ORDERING and PRICING

The products offered on wdmate.com are subject to availability and may be withdrawn at any time. We reserve the right to refuse to accept an order request in whole or in part. We will process your order once you have registered and we have received your payment details. An e-mail confirmation of our acceptance of the order will be forwarded to you.

The prices quoted on wdmate.com are in Australian dollars (AUD) and are fully inclusive of government taxes (GST).

 

PAYMENTS

wdmate.com can accept payment by credit card via Paypal, cheque, money order or at pick up at this time.

 

DELIVERIES

wdmate.com offer delivery to most major areas of Australia. A delivery is interpreted as an attempted delivery by us. We do not accept liability for delay in the event there is no-one to receive the delivery at the delivery address. For security reasons we can not deliver to Post Office boxes. All items purchased from wdmate.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

If the delivery details given by you are incorrect and thus affecting delivery we may have to charge an additional delivery charge.

 

PRODUCT GUARANTEE

At wdmate.com we only offer original products. Absolutely NO copies or fake products are sold at wdmate.com

We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

As well as a secure on-line checkout, you can purchase with confidence knowing that we have a 100% Satisfaction Guarantee. If something isn't right, or you've just changed your mind, write email to wdmate.com@gmail.com within 30 days of purchase for a replacement or credit.* 

Returned goods must be sent via registered post or courier to guarantee receipt of goods and for the credit to be issued to your account.

Please note custom products are guaranteed for quality and accuracy. Once production begins on your custom order it cannot be returned.

*Goods must be returned unused and in original packaging.

 

REFUND POLICY

Due to the "made to Order" nature of our product, wdmate.com can not offer a refund on those items which are "custom". We can however offer a refund on items which are not of a "custom" nature. Please contact us if you have any queries.

 

CANCELLATION OF ORDERS

To cancel an order, please send an email detailing the transaction to wdmate.com@gmail.com. If the order has not been started, the order will immediately be cancelled with no penalty. If the order has been shipped, the guidelines for an unwanted return will be followed (see refund policy above).

 

COPYRIGHT

All copyrights, trademarks and other intellectual property rights in the design, layout, wording and concepts of this web-site are reserved to wdmate.com. Any copying of the design, layout, wording, concepts or other unauthorized use will infringe our rights.

Trade marks, copyrights, brand names, product and company names related to the products appearing on this website are the property of their respective owners. wdmate.com does not claim to own any of these trade marks, copyrights, brand or product names what-so-ever nor does it claim that wdmate.com is related to, endorsed by, or in any other way connected or associated with the respective owners and/or their related companies and agents.

 

GENERAL

Disclaimer of warranties and limitation of liability

This site is provided by wdmate.com on an "as is" and "as available" basis.

wdmate.com cannot accept liability for any indirect loss, loss of enjoyment, loss of profit, loss of business, loss of goodwill or any other loss what-so-ever in connection with the operation of this website. We are unable to confirm that the information set out in this web-site is totally accurate or complete.

This web site may from time to time contain links to other web sites on the Internet. We are not responsible for the availability or content of those web-sites.

wdmate.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, wdmate.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

wdmate.com does not warrant that this site, its servers, or e-mail sent are free of viruses or other harmful components. wdmate.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

These terms and conditions constitute the entire agreement and understanding of the parties and supersedes any previous agreement between the parties. They shall be governed by Australian law and the parties hereby agree to submit themselves to the exclusive jurisdiction of Australian Courts